From first enquiry to admission
The tools behind a well-run study abroad agency.
Explore Ariona’s student CRM, application tracking, document reviews, tasks, messaging, parent portal, knowledge base and commission tracking.
Student records and application tracking
Keep student profiles, academic information and application context in one place. Manage applications to multiple institutions without treating each application as an isolated spreadsheet row.
Track progress through configurable phases, requirements and statuses. Organise work by Season, assign responsibility and see which applications need a next step.
- Student and pupil records
- Multiple applications per student
- Institution-specific timelines
- Tasks, priorities and due dates
Document collection with a review loop
Request the documents an application requires, receive student uploads and review the result. A file being uploaded is different from a document being ready to submit; the review workflow makes that distinction visible.
Give feedback when a revision is needed and keep application-related files connected to the relevant work. Document categories and reusable requests help teams handle recurring requirements consistently.
Communication that stays connected to the student
Use direct and application-related conversations to keep questions close to their context. Students and parents have their own access, while the agency manages communication from its workspace.
Email account integration, appointments and notifications support the wider communication process. Email and push delivery depend on the services configured for each deployment.
Agency operations beyond the application
Manage leads before they become students. Maintain reusable knowledge articles and share appropriate guidance with students. Track university partnerships and commissions through expected, invoiced and paid stages.
Cost planning, contract workflows, exports and dashboards bring more of the surrounding work into the platform. Module availability depends on the configuration agreed for your agency.
Spot follow-up needs with engagement indicators
Engagement scoring combines activity, tasks, communication, documents and application progress. It helps teams identify students whose process may need attention and prioritise a conversation.
A low score is a signal to investigate, not a judgement about a student. Counsellors should interpret it alongside circumstances outside the platform.
Let’s discuss your agency’s next step.
Tell us how you work today and what you want to improve. Start with a demonstration or a focused conversation about your requirements.